Shipping & Delivery Policy
Welcome to Foreverlips! We appreciate your trust in us and are committed to providing you with the highest quality products and a seamless shopping experience. This Shipping & Delivery Policy outlines the terms and conditions regarding the shipment and delivery of orders placed through our website, www.foreverlips.in. By placing an order with us, you agree to the terms set forth in this policy
Order Processing
Order Confirmation: Upon placing an order, you will receive an order confirmation email containing the details of your purchase. This email serves as a receipt and confirms that we have received your order. If you do not receive this email within 24 hours of placing your order, please check your spam/junk folder or contact us at foreverrivana@gmail.com.
Order Processing Time: All orders are processed within 1-2 business days. Orders placed after 12 PM IST or on weekends and holidays will be processed the next business day. Please note that processing times are separate from shipping times and should be considered when estimating the arrival of your order.
Shipping Methods and Delivery Times
Shipping Options: We offer various shipping options to cater to your needs. Shipping costs are calculated based on the weight, dimensions, and destination of the order. The available shipping options and their respective delivery times are as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery Times:The estimated delivery times are based on the shipping method chosen and the destination of the order. Please note that these are estimated times and actual delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, and other factors beyond our control.
Shipping Destinations
Domestic Shipping: We ship to all addresses within India. Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
International Shipping: Currently, we do not offer international shipping. We are working towards expanding our shipping services and will update our policy once international shipping becomes available.
Shipping Fees
Shipping fees are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. The applicable shipping fees will be displayed at checkout before you complete your purchase.
Free Shipping: We offer free standard shipping on all orders over INR 1000 within India. The free shipping option will be automatically applied to eligible orders at checkout.
Order Tracking
Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order. You can also track your order directly on our website under the “Order Tracking” section by entering your order number and email address.
Delivery Updates: We will keep you informed of any updates regarding your order, including any delays or changes in the delivery schedule. You can also contact our customer support team at foreverrivana@gmail.com or +91 9890544719 for assistance with tracking your order.
Delivery Issues
Incorrect or Incomplete Address: It is the customer’s responsibility to provide accurate and complete shipping information. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you realize that you have provided incorrect or incomplete information, please contact us immediately at foreverrivana@gmail.com or +91 9890544719 to update your address before your order is shipped.
Undeliverable Packages: If a package is deemed undeliverable due to incorrect address, failed delivery attempts, or refusal of delivery, the package will be returned to us. In such cases, we will contact you to arrange for reshipment. Additional shipping charges may apply for reshipment.
Lost or Stolen Packages: We are not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is marked as delivered but you have not received it, please check with your neighbors or contact the carrier directly. If you are unable to locate your package, please contact our customer support team for assistance.
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- Address: Ambika Nagar, Amravati 444606 (MS)
- Contact no.: 9890544719, 8624959226
- Email: foreverrivana@gmail.com
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